Technology Services

 

Oracle E-Business Applications

Database Administration

Microsoft CRM

 

Oracle E-Business Applications

AConsulting

Meganth offers wide choice of consulting services. Our team of experts works with our clients to meet and exceed their expectations.

Pre-implementation assessment
Oracle E-business suite is the best ERP tool that can reduce the cost and increase productivity of the companies of all sizes. Our team of experts assess the existing business processes of an organisation and the existing legacy system. Based on this study, we provide solution outlines and system roadmap for successful Oracle E- business suite implementation.

R12 Upgrade Assessment
Oracle E-business suite (R12) improves business process effectiveness with its advanced solutions. Many organizations runs their Oracle E-business in 11.5.x (R11). Our team of experts reviews 11.5.x(R11) environments and provides a detail roadmap for R12 upgrade. Our team provides R12 upgrade assessment report which details the amount of customization required, estimated efforts and time required for successful upgrade.

Post-Implementation Review (PIR)
PIR is used to evaluate the effectiveness of the implemented system to check whether the objective of the implemented solution is met. Our team of experts will review the current business processes, setups and customizations in detail. At the end of the assessment phase, our team will prepare a detail report on our findings and recommendations. This assessment report will be submitted to all the stakeholders of the project. This report serves as a good decision making tool to provide any remedies for the solution implemented and to implement new enhancements.

BImplementation & Support

Oracle E-Business Suite is a fully integrated, comprehensive suite of business applications for the enterprise. Whether you implement one module at a time or the complete suite, Oracle E-Business Suite will provide you with better business information for effective decision-making. Oracle E-Business Suite helps businesses to protect the existing investment, Extend the value of the applications and Evolve to the next generation of business applications.

Meganth combines the best practices and industry knowledge to offer simple, affordable and scalable solutions that provide businesses with the capability to adapt to change and compete more effectively.

At Meganth, we are committed to help you achieve maximum value from your Oracle investment. We have a team of experienced Oracle consultants and specialists that work to reduce the time, complexity, and cost of implementing Oracle; by deploying processes that connect and optimize business operations.

Our Oracle business solution includes services that could provide the following benefits:

Protect your Investment our team will help to protect and stabilize your Oracle environment(s) through monitoring, maintenance, analysis and delivery. Services include alert logs and errors, database table space management, database performance, patch application, application server issues, pre-emptive maintenance, backup and recovery, patch analysis, patch application, schedule maintenance and health checks. We can also provide one-on-one training to familiarize Oracle DBA’s with the nuances of being an Oracle Applications DBA.

Issue Resolution
We’ll work with the end users to understand the problem they’re having, whether it’s an unexpected form or report error or a transaction that’s preventing invoicing or closing. If needed we’ll work with Oracle Support and the DBA to fix the problem.

Expand your foundation
after being live on Oracle Applications, many clients are ready to begin using additional functionality that exists in the modules they’ve implemented. We will provide the necessary knowledge to extend the existing functionality. Examples of these extensions include implementing cash receipts lockbox processing, General Ledger journal approval, and setting up ABC analysis for inventory items. As much as clients want to use “out of the box” functionality, invariably, after using Oracle Applications for a while and becoming more sophisticated Oracle users, additional forms or reports are identified as required. Also, as business processes change, report or form modifications become necessary. We will help clients determine the most appropriate way to either retrieve or store the necessary information, keeping in mind future growth of the company, as well as enhancements and upgrades by Oracle Corporation.

Training
User training is critical to the success of an implementation and long-term utilization of an ERP system. Client Services will provide classroom training, web seminars, and client specific user guides for your employees. Annual refresher sessions with existing and new employees build user confidence and keep them current on any added functionality.

Support
We provide 24/7 remote maintenance and support through a highly reliable, dedicated, and secure connection between our offshore development center and your site. Thru our offshoring methodology, cost of maintenance and support is considerably reduced for our clients. We provide continuous and un-interrupted support service to our clients.

CR12 upgrade

To achieve greater benefits it is best to upgrade to the latest technology solutions. Our R12 upgrade methodology follows Oracle standards that includes Pre-Upgrade assessment, Impact Analysis, Upgrade, Testing and Go-Live. Our team of Project managers, solution architects, Functional and Technical experts have high level of experience and expertise in R12 upgrade engagements. Our Plug and Play solutions expedites the upgrade and rollout time reducing the cost of upgrade to our clients

Database Administration

We offer Database administration services across all database products (Oracle, SQL Server, MS Access,etc).

Database Installations & Database Upgrades
We install and upgrade database across all database products and across all supported OS. We enable database management system to our clients to store data, secure data and extract data.

Data Auditing, Database Optimization & Performance Analysis
We do due diligence from initial or the root design of the database system and tune both database and operating system for optimal performance of the database.

Support
We provide 24x7 support for production and critical development databases. As part of our database support we provide backup, recovery, Database Patching, Managing users, Managing Database storage structures and database objects. Our DBAs does continuous monitoring of the database and does several analysis to detect the issues before it affects the production delivery. Our team of DBAs is deployed both at our client place and at our offshore delivery center for effective all around support to our clients.

Microsoft CRM

Microsoft Customer Relationship Management (CRM) shorten sales cycles and improve customer loyalty by automating day-to-day tasks for sales, customer service, field service, call center, and marketing professionals with Microsoft Business Solutions - Customer Relationship Management web-enabled modules.

Built from the ground up using Microsoft .NET-connected technologies, Microsoft CRM is easy to deploy, integrate, and customize. Develop profitable customer relationships through lead management, incident management, a searchable knowledge database, and reporting tools with Microsoft Business Solutions CRM modules.

Increase sales success
Shorten the sales cycle and improve close rates with leads and opportunity management, automated sales processes, quote creation, and order management.

Deliver efficient, consistent customer service
a shared knowledge base and automated routing and queuing make it easy to serve customers efficiently.

Make informed, agile decisions
Comprehensive reports let you forecast sales, measure business activity and performance, evaluate sales and service success, and identify trends, problems, and opportunities.

Work from Outlook or the Web
Access full sales functionality online or offline through Microsoft Outlook, or work online from any location using a Web browser.

Share information
Tightly integrated Sales and Customer Service functionality makes it easy to view, update, and share information across teams and departments.

Use easily
Designed for ease of use, Microsoft CRM ensures that sales teams get started fast.

Customize and scale easily
Configure user interfaces and workflow processes, customize the solution to fit your business, and scale the installation to meet changing needs.

Integrate powerfully
Integrate with Microsoft Office, Microsoft Business Solutions for Financial Management, and other business systems.